Delivery from our studio
We ship from India to the UK, Europe and selected international destinations. Your checkout total includes UK VAT at the rate shown on the product and basket pages. Import duty and destination tax treatment varies by country — contact us before ordering if you need clarification for your destination.
One price at checkout
The total on the product page and at checkout is the amount we charge for your order, including UK VAT where applicable and our standard delivery charge.
Export and clearance
We prepare export documentation and work with our courier partners on import clearance. Specific duty-paid arrangements for your destination will be confirmed at checkout or on request.
We reprint, we reship
Print fault, transit damage or a panel that won't match: photograph it, and a replacement is produced free. We don't ask you to return a hung mural.
What arrives, when, and at what cost
Select a destination to see indicative delivery windows. Tax and duty treatment at checkout uses our current UK VAT rate unless we confirm otherwise for your order.
Why so fast from so far
Because nothing sits in a warehouse. Your mural doesn't exist until you order it, so there's no stock to pick, no distribution centre to route through and no retailer in the middle. It goes press → QC bench → courier, usually within 48 hours, then flies.
A European printer beats us by two or three days. They don't beat us on price, and they can't offer designs drawn in the tradition they come from.
Returns, honestly
Made-to-measure goods are exempt from distance-selling withdrawal rights in the UK and EU — a mural cut to your wall can't be resold, and any seller claiming otherwise is quietly pricing that risk into your order.
So we do the opposite: cheap samples so you're sure before you buy, a visual proof on custom work, and a no-argument reprint if the fault is ours. That's a better deal than a returns policy you'd have to pay for in every price.
Delivery questions we actually get asked
Will the courier ask me for money?
Import charges depend on destination and service. We confirm what is included in your checkout total before you pay. If anything unexpected arises, contact us with the courier reference.
Can I get it faster?
Priority production may be available on request. Ask before ordering and we will confirm a realistic delivery date in writing.
Do you deliver to site?
Yes — trade orders can be scheduled to a site address with a delivery window, and 50 m²+ projects ship consolidated on cargo rather than parcel rates.