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Frequently asked questions
Answers about ordering, samples, materials and made-to-measure wallcoverings.
Ordering
How does made-to-measure pricing work?
Enter your wall width and height. We add a configurable trim allowance, calculate area, apply your material rate, and show a live pre-tax price before you add to cart.
Samples
Are sample costs refunded?
Sample spend is credited toward your first mural order automatically when sample credit is enabled in site settings.
Materials
Can I use wallpaper in a bathroom?
Only where the selected material is marked suitable for that room. Check the material guide and do not assume moisture resistance unless confirmed in admin specifications.